Message from the General Manager | North Downs Hospital

In line with advice from Public Health England, please be aware that you should not attend the hospital as a visitor or to attend any appointments or planned admissions if you have been to the following areas in the last 14 days; or have come in to close contact with someone who you know has the coronavirus (COVID19). The affected areas include: China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau. If this applies to you, please let us know and dial 111 to receive appropriate advice. We are sorry for any inconvenience and will be happy to rearrange any appointments for you if you are affected. We appreciate your cooperation.

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Message from the Hospital Director

North Downs Hospital prides itself on delivering high standards of patient care in a friendly, patient-focused and approachable manner, ensuring all patients receive excellent clinical outcomes. Working with our partners, which include local GPs, Consultants and other specialists, we deliver our patients an individual, personal service tailored to their needs where clinical care is of the highest standard and provided by professionally trained staff.  Our support services focus on maintaining excellence in the non-clinical aspects of patient care including administration, housekeeping, catering and maintenance.

Reflecting our highest priority of patient safety, we work within the Department of Health guidelines, by screening all patients for MRSA. Cleanliness is vital to minimising infection. Our hospital staff are fully trained in the latest procedures and thus maintain all areas to the highest standards.

Our patients can be assured of the quality of the hospital and its Consultants by referring to the Care Quality Commission (CQC) Audits undertaken by the Department of Health which support the hospital’s excellent reputation.  We are delighted to have been awarded a ‘Good’ rating, reflecting the care and commitment with which we treat our patients and other parties here at North Downs Hospital.

We look forward to welcoming you to our hospital.

Monica Clarke
Hospital Director

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